FAQ’s 2016-10-20T15:23:52+00:00
I have other questions, what do I do? 2016-06-22T20:55:40+00:00

Contact Liz M. Lopez.
We’d love the opportunity to answer all your questions and discover how we can help you.

Will I see the materials before a final version is complete? Will I have an opportunity to give feedback? 2016-06-22T20:55:37+00:00

Absolutely. We have an interactive and collaborative process that offers an opportunity to provide feedback. Ultimately, the materials we prepare will represent you and your business and we want to make sure you are pleased with the results.[

Do you work remotely? Do we need to meet in person? 2016-10-20T15:23:53+00:00

While we enjoy meeting with clients in person, it is not necessary. We use email and phone to work remotely with most all of our clients. We serve clients throughout the United States.  In person consultations carry an hourly fee.

How long does it take to get started? 2016-10-20T15:23:53+00:00

In some cases clients take a few days to go through these steps. However, they can take place in the course of a day. We work with your timeline.

What do I need to get started? How do I get started? 2016-10-20T15:23:53+00:00

Step 1. Send us basic information about your project via email and request an estimate. We will discuss your project to define specifications either by email or a brief phone conversation. We will then provide an estimate for your review and approval.

Note: If you have been referred to us by a former or current client, please let us know. We are deeply appreciative of referrals and would like the opportunity to express our gratitude.

Step 2. Upon your acceptance, you will be sent a safe and convenient Pay Pal invoice via email from PayPal. It will detail the terms of the work agreement and project specifications.

Typically, the first invoice is your deposit, usually 50% of the project cost. Submitting your deposit is your acceptance of the project specifications and terms. Once we receive your deposit, your project is scheduled.

Once the project is completed, you are sent a second invoice for the balance. The balance of your project cost is due within 1 business day of project completion.

If you have additional questions when you receive the invoice, email us. We want all our clients to be comfortable with our proposal before they commit.

Step 3. Once you submit your deposit, your project is scheduled and work will begin on your project. If you have not already submitted supporting materials, we would need them at this point in the project.

How long does it take you to complete a project? 2016-06-22T20:55:00+00:00

Standard turnaround time is normally 21 business days from the date your Project Agreement and Engagement fee is received. When available, rush turn-around is 10 days or less and carries a reasonable premium.